Sony Ericsson W600i / W550i

W600i Not working

Jul 23, 2006, 4:20 PM

My sister just bought the w600i.

Here are some issues:

1. delay when "answering calls"

2. does not play MP3, "CANNOT PLAY THIS SOUND" comes out, even with default mp3s.

3. when making out going calls, sometimes there is no sound, but the call is being made.

we have already updated, and have done many master resets. any help would be greatly appreciated. thanks.

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TheBigL032

Jul 24, 2006, 1:18 AM

i work at a cingular dealer and all i can say is defective product. If you bought it from a retailer, there should be a 30 days no questions asked return policy and not to mention the 1 year manufacture warranty. so all in all, i dont think theres much you can do to 'fix' it.

-Terry

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reply report

bQCMom

Aug 31, 2006, 10:33 AM

I just purchased this same model phone. I am having no problem with the music player. I DO get a delay in answering calls and I AM having the same problem with the audio during a call. After contacting SonyE and trying everything suggested-I sent the phone back to the seller for replacement. I finally received a replacement phone yesterday-I am having the same problem with it. I am wondering if we purchased the phones from the same place? I purchased mine on July 17th.

Although I'm don't normally have problems with the music player-I have gotten that same message when I have tried to play the MP to check the speaker after getting no audio during a call. Usually restarting the phone would correct this--but who wants to do that all the ti...
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