Good Phone - Horrible Software and Cingular Offerings
The only functions available in QWERTY mode are Notes, SMS, and Instant Messaging.
You can not get POP3/IMAP mail, or browse medianet or the internet in general in QWERTY mode. In fact, if you want to type in a URL, you have to open the phone up, in portrait mode, and type it using the stand T9, numberpad input. What is the purpose of having a full QWERTY keyboard, if you have to you use the alpha-numeric entry method??
This phone is ass-backwards. You can not install software on it via bluetooth - such as Java, etc - because Cingular probably want's you to download it through them. You can install an AOL/Yahoo only mail client for use in QWERTY mode, but when you do inst...
Have you called Cingular customer service about the issue? I know they aren't too helpful most of the time, but you never know.