i haven't used the email but instructions are to download mobile email from cingular site. then you supposed to be able to select your preferred email service and login. no monthly fee but i assume it would be the $0.03/kilobyte charge for download
So the only purpose of the keyboard is for IM? I was set to buy this phone so I could use the keyboard to send/receive email easier...I guess I need to return to the "This phone sux" thread. I guess I'll keep waiting for the Nokia 9300...super brick.