Samsung SGH-X475

I noticed that a lot of people have "phone tools" does the samsung x475 have any and if so where can I buy the cable and software from? I think my phone is locked because when I try to empty my messages or my call log it says that it is empty already but it isn't and I have to delete them one by one which takes way too long. 😡 Can anyone help me? Thanks! 🙂