This phone has been the best phone I've ever owned (along with the sanyo 5600).. sadly, I am having to replace it. Last week I was trying to write a text message and it froze on the first letter. I took the battery out and back in. Still didn't fix the problem. The sprint store couldnt fix it either. They said they will have to replace the phone. The bad thing is, there aren't any available anymore!!! I think I'll go a step down to the LG Fusic. Unless anyone has a better idea?? HELP!!! I am going to miss this phone haha!