LG VX-8100

Ok, it took me almost all dam day to figure it out but I searched the web for an answer. I downloaded some new music mp3 files and could not convert them to ringers. When I did I got that " unexpected exception " window that would pop up. I would try a mp3 file that was on my hard drive for along time and that would convert no problem. WTF!!!! This was driving me crazy so I had to find out what the problem was! The new mp3 I downloaded would not convert untill I simply renamed it to a shorter name. Example: "Apocolypse Now Love The Smell Of Napalm." Rename it to just "Napalm." Something of just 8 letters and it should work or convert. The funny thing about this that alot of my older mp3's on my hard drive have very long names and they convert!?!?! Anyway I hope this helps anyone having this same problem as I did.