Home  ›  Phones  ›  Samsung  ›

Samsung SGH-P207

 

Info Photos News Forum Reviews  52  

all discussions

show all 18 replies

This is so annoying

hydroplane

Apr 21, 2005, 11:54 AM
I migrated my number over to cingular to be able to get this phone... I ordered everything on Monday.. Tuesday comes no order number to check the status of the order, after calling around for 2 days no one was able to find my order... then the estore help line finally found it... then they tell me the phone is out of stock and they have no idea when they will be getting a new shipment in. cingular.com is still saying they have the phone in stock in fact now that I can check my order online I can see that my order is being processed and there is no evidence of my phone being on backorder... hm...
...
theory

Apr 21, 2005, 12:04 PM
I called today to check on the status of an order I placed on Friday and saw online that my order had been canceled I called the e-store and they said that my credit card address didn't match what I typed in.. Which was my error..they corrected it and said that the phone would be shipping and made no mention of it being out of stock. I'm going to call back now and ask if it is in or out of stock..I'll post up to let you know what they said..
...
hydroplane

Apr 21, 2005, 12:49 PM
thats so strange... I'm gunna call back and ask them whats up. Thanks for any info you can give you 🙂
...
theory

Apr 21, 2005, 12:55 PM
I called and was advised that they have plenty in stock..I mentioned what you said and she said that the phone was NOT listed as on backorder...I'm in Florida..maybe it matters what area youre in?..I doubt it tho
...
hydroplane

Apr 21, 2005, 12:59 PM
I called they said it was in stock but then we got disconnected... I'm on the phone with another Representative and they are saying its on backorder... I have no idea whats going on.... Oh by the way I'm in California
...
hydroplane

Apr 21, 2005, 1:07 PM
Ok so I just got off the phone with them it took the person like 15 min to see if any were even in stock... She said they were on back order but now they have 900 in stock so they are going to go back and fill all of the orders that needed to be filled and if I was one of the 900 (or how ever many there were) in line for the phone I should be having one shipped to me with in 48 hours... I'm thinking about calling back and seeing what someone else says. I think Cingular hates me haha.
...
cingularrepva

Apr 21, 2005, 2:21 PM
It all depends on which call center you get. We have like 12 so one might have some and the other might not
...
frenchcreme

Apr 21, 2005, 2:27 PM
This is a crock i have been trying to get this dag on phone since it came out friday and first the sku wasnt in....and all this crap...i assume that only some places have gotten this phone and NC is one 😢
...
hydroplane

Apr 21, 2005, 2:33 PM
The Cingular rep told me that I should be getting my phone within the next 48 hours because my order was one of the ones that was on backorder. If I don't get a tracking number by friday I'll probably call and see if they've already shipped out all of the 900 phones that they got in today.
...
Kadman

Apr 23, 2005, 11:17 AM
I'm not sure what call center my call was directed to, but I was able to order 3 P207 units this morning and was told they were in stock and should be here in a couple of days. It sounds crazy that the distribution is that unbalanced among the distribution centers.
...
taranokc

Apr 21, 2005, 2:38 PM
I have been trying to order it since Friday also, in fact the rep on friday said they placed my order but since then I have found out the sku is not in their computer. I have been told everyday that it will be loaded that day. I am in Oklahoma. They now promise me that it will be loaded by Friday and my order will be placed but so far they have just been taking paper orders to keep a count.
...
frenchcreme

Apr 21, 2005, 2:52 PM
Yea that is what supposedly happened with mine a paper order i will be emailed when it becomes available...i cant understand why put a phone that people cant get! I have my heart set on getting this one so i havent looking any other ones. it's like the grocery store having a sale on ham and not having any on sale day 🙄
...
hydroplane

Apr 21, 2005, 3:01 PM
well like I said in another post the people at cingular said they have 900 phones in so hopefully we'll be getting ours soon. I don't know why cingular put a phone up for sale if they didn't even have the sku number in the computers... strange..
...
babymarx

Apr 21, 2005, 3:37 PM
does anyone know when this phone will be in cingular stores, especially in WA???

I really want to get this phone but no luck yet.

Cingular has done bad job of marketing this sleek phone.
...
frenchcreme

Apr 21, 2005, 10:45 PM
as of now you can only get this phone online.
...
Kadman

Apr 23, 2005, 11:22 AM
I can't use their website to order (nor can anyone in the Northern Kentucky area) due to a flaw with the way it verifies coverage area vs billing address. We are considered "greater Cincinnati, OH" area and selecting a Northern Kentucky zip code forces you to the Cincinnati coverage area. I believe this is correct (and common with other services), but as soon as I enter my Northern Kentucky billing address, it gives me an error stating that my coverage area and billing address don't match.

Anyway, the reason it's imporant to this conversation is that I just called their 1-888 order line and was able to just tell them that I had problems using the website and they let me order 3 of the P207 phones for the stated web price without any pro...
(continues)
...
hydroplane

Apr 22, 2005, 11:47 AM
Well my phone is being shipped... I got a tracking number last night and they say it will be coming on the 25th.
...
gunny

Apr 22, 2005, 11:56 AM
concrats!! that looks like one sweet phone..
I love the all black and the cool keypad..cant wait to hear your reveiw of it
...
EssTee

Apr 23, 2005, 12:38 AM
Cingular did the same **** to me, they didnt even ship it out until the 22nd and I ordered it on the 17th and said they couldnt find my order. I REALLY do hate Cingular's customer service. I finally told them find my god damn phone or you'll lose 4 customers.( me my dad my mom and bro)
...

You must log in to reply.

Please log in to report a message to the moderator.


all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Threads Follow @phonescoop on Mastodon Phone Scoop on Facebook Follow on Instagram

 

Playwire

All content Copyright 2001-2024 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.