Easty Studio II File Manager Problem
However, after installing the included easy studio file manager, I found out that the software does not recognize my phone.
When I open the file manager, it indicates "offline" on the lower left corner of the screen. I uninstalled and installed the software and also diabled virus programs and rebooted computer time after time, and yet it would keep on saying "offline"
I called samsung customer service and talked to level 2 support tech. However, he could not solve the software problem. He said he would get back to me with solution, but he has not. He kept on saying that it is caused...