Sanyo MM-7400
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Dropped calls and customer service (or lack of)
Of course this doesn't happen until after my 14 day trial. I have experienced numerous dropped calls with this phone. When I went in to the Sprint Store (Michigan Road, Indianapolis) where I purchased the phone, Steffan basically told me that there is no way I could be experiencing this problem with this phone, he also refused to make a call on the phone after I offered to let him make a couple.
So I'm starting to remember why I left Sprint a year ago, customer service SUCKS! I thought I would give it another shot after a year with VZW and a lot of blocked calls.
I guess I'll be coughing up $150 to term and give Cingular a shot, they have better options for bluetooth phones anyway.
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i had the same problem. went to sprint store to run a diagnostic and it turned out it needed a software upgrade. tell that to "Steffan" cuz he can't deny you a diagnostic because you're under warranty, if he says that it's still impossible tell him to get the manager.
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i aint never had a dropped call with this phone and with sprint i can say its much better then using a tmobile phone
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Well I've taken the phone back to my friend Steffan and moved to Cingular. I'm pretty happy with them so far, should have made this change years ago.
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