Danger Hiptop 2 / Sidekick II
T-Mobile SideKick II Get More plan scam?
Hey all,
A week or so ago I went on T-mobile web page and saw the new Sidekick II phone. I remember clearly that the advertisement was located in the upper right corner. I clicked on "get yours" link and had 2 plan options. One was for 39.99 (get more plan - it said that included 600 whenever minutes, unlimited nights/weekends and unlimited text messaging and web). The other plan was for 29.99 but I did not look into details.
Today, T-mobile is telling me that I was mistaken and that if I want unlimited text messaging I need to get Sidekick II data plan for an additional $20.00.
Has anyone seen that offer before they changed it. I know I am not mistaken because I had a few people look at it and they all saw the same offer.
If some...
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A week or so ago I went on T-mobile web page and saw the new Sidekick II phone. I remember clearly that the advertisement was located in the upper right corner. I clicked on "get yours" link and had 2 plan options. One was for 39.99 (get more plan - it said that included 600 whenever minutes, unlimited nights/weekends and unlimited text messaging and web). The other plan was for 29.99 but I did not look into details.
Today, T-mobile is telling me that I was mistaken and that if I want unlimited text messaging I need to get Sidekick II data plan for an additional $20.00.
Has anyone seen that offer before they changed it. I know I am not mistaken because I had a few people look at it and they all saw the same offer.
If some...
(continues)
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i've never seen a tmob get more plan with text included. the gmn 39.99 plan doesn't include text or web, that's always been an extra 20 for sidekick
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Yes, I saw it and printed the page. Called Cust service. They said order and they would honor. Same thing. 600 min and no data. They would gladly ad for 20 bucks. Called C.S. and faxed page. No response. After sixth call said I was canceling under terms of article 4 of agreement and charging expenses to T-mobile as stated in 4 ( change of plan). Low and behold a C.S. negotiator came on and agreed to same price (39.99)but less minutes since it was a mistake on their part and I am not totally without compassion.
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