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HP h6315: And back it goes...

by WinHack    Sep 17, 2004, 9:43 AM

Crying or Very sad
Well, I can honestly say I gave it the best effort I could based on the 14-day no-remorse return policy. Calls to both T-Mobile and HP yielded no help. The unit is "so new that there's not much we can do at this point". I'm sure there will be a firmware rev at some point in the near future that might fix some of the device's issues.

I really, really wanted this to work out. The promise of a combination great Pocket PC PDA and great phone is still just that--a promise, and not a reality. Not yet.

I tried three units in total. Each had the same failures (see my review for details). As a PDA, it was great. As a phone, it was deplorable. And I am in the San Francisco Bay Area, so it wasn't a question of coverage. The phone portion of the unit did not justify the rest of the $ spent to get the unit in the first place. My current Nokia 3650 gets WAY better reception than the HP. You'd think with all the time and prior examples they had access to when developing this device that they would have come up with something better.

I wanted to like this unit. I tried to ignore the little problems, but the big ones (BT headset failure, poor reception) did it in for me. The coolness factor does not make up for the fact that I would be missing at least half of my phone calls because the thing couldn't pull in signal. Maybe in another year or so they'll figure this out and come up with a better solution.

Since I need to be on the Pocket PC platform, looks like I still need to get both a new PDA and a new phone. I really wish I could have just one device...

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