Sanyo PM-8200 / SCP-8200
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SMS Capable
😕 I purchased a Sanyo PM8200 phone in November. Up until yesterday I was receiving SMS text messages, now all my messages come up as shor mail. when I called sprint they tried to tell me that my phone is not SMS capable. Everyone that I know with this phone get SMS, why doesnt it work for me anymore?? How do I fix it, because obviously Sprint Tech. Support is not going to help me.
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This phone is sms capable obviously, u r right about that. what happens is sometimes the bmg (what controls text messaging) drops the provisioning or if a change is made to the account. so it will be confused and send them through shortmail instead of sms. so what tech support has to do is reprovision ur account so it recognizes u have a sms device. it takes a whole 15 minutes for a reprovision to complete and it fixes the issue.
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