My Z500 shuts down. I went to use my phone and the phone was off. Yet, I didn't power it off. I tried to power it back on with the power button and it wouldn't come on. The only way that I could get my phone back on was to remove the battery. It has done this to me twice. Has anyone else had this problem with this phone? If so, how did you resolve this issue?
Do you mean your phone's screens were just a blue color (unable to do anything) or the phone completely turned off (black screen). Because, I went through 3 phones before getting one that didn't get me the blue screen of death.
When the blue screen happened, the only way to power the phone back was to remove the batt. I was still within my 30 day limit, so Cingular just kept replacing the ones that were getting me the blue screen.