Motorola MPx220
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MPX220 w/HS820 Problem
I have an MPx220 w/ver. 1.43. After having difficulties with pairing, I have master reset the phone and followed the motorola instructions to a tee. I cannot complete the pairing process with an HS820 bt headset. The phone recognizes the headset and prompts me to enter the passcode. I have entered "0000", as well as "1234" and "4321" (per instructions from motorola tech support). The phone gives the following message:
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Error
Your Smartphone did not connect with HS820. The connection failed or the passkey is incorrect.
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Anyone have a sim...
(continues)
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Just borrowed a friend's Razr and tried to pair IT up with the 820. Same deal. No connection after code entry. Must be the headset. Boy, that crack staff at Moto has all the answers.
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I have an HS815 and had no problem pairing to the MPx220. The passkey was 0000.
What does the get connected guide for the HS820 say is the passkey?
Couple of questions:
Was the HS820 fully charged
Was the HS820 turned on - you have to keep holding the button down until the LED on the headset remains lit.
Does the bluetooth symbol display on the phone after you selected "Look for devices'?
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