Save those screen snaps!
Their customer service rep just about had me convinced that I must've been hallucinating and sent me to the Verizon web page that proved that the phone in fact sells for $349.99 on one year contracts. He offered to have me pay merely another $50 to "change my order to a one year contract."
Well, having been "misled" by Verizon more times than I care to recall, I had kept detailed "print screens" of the entire purchase transaction. And what do you know, I had proof that showed ...
But my jubilation is subdued, since so far the "Q" has been a serious disappointment. I cannot make or receive calls nearly as well as I did on my old V710. The gypsy said she saw the letters "E B A Y" in my future. I wonder what that means? ;-)