Motorola V180 / V186 / V188
screen goes blank
i got a motorola v180 and charged it overnite. the next day it showed a full charge, however, when trying to use the phone, the screen constantly goes blank for a few seconds and drops whatever i was doing. has anyone had this happen? i tried removing & putting back the sim card & battery but it keeps happening. i put the sim card into my old phone and it works fine. i'd love to avoid the hassle of taking it to a store and having to wait for it to be fixed or returned, if anyone has any suggestions i'd appreciate it!!
thanks!!
thanks!!
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It sounds like you have a defective phone, you will have to return it to point of sale, you could try calling the manufactuer, Motorola, but more than likely it has a problem and you need a new one.
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well as it turns out the sensor that monitors when you close the phone is hypersensitive. i went back to the store 3 times before one of the employees showed me the problem. he cleaned it off and cleared the space where it closes, and said that was a common problem and that now it should work. but of course it doesn't. i contacted tmobile and they said i have to send it back and it will take another 8 days for a new one. i don't understand why they can't do an exchange in the store. it's ridiculous already, when i get the replacement phone i'm worried it will have the same problem, plus it will be a month after i first ordered it. what a pain in the arse!
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