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Motorola A630


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Replying to:  OS-X and GPRS by Pictor   Jun 23, 2005, 6:57 PM

Re: OS-X and GPRS

by Pictor    Jun 23, 2005, 8:50 PM


I have to say that I'm now very impressed with T-Mobile's service. After getting mixed messages from T-Mobile on the ability to connect my A630 to my PowerBook G4 via Bluetooth and surf on the GPRS network I did a little research on Google and found that gave me some new profiles/modem strings to try with the A630. After following the directions on that web site I was able to get a little further on the process to connect to the GPRS network. A couple of hours later I get a call back from T-Mobile (I was shocked that they didn't give up and followed up). I think it was another Level 3 support person pointed me to the same site I found on Google. I told him what I did and how the modem profiles helped but didn't solve my problem. Then he asked that I use as the phone number (not the NONE or in the web page) and it worked!

I have to say it again. I'm impressed! Most support centers would be more than happy closing the trouble ticket once you hang up. T-Mobile actually researched it and called me back (I think from the UK?) to actually resolve the issue and make sure I could connect.

I'm now able to use my laptop anywhere I have a phone signal without using ANY wires to surf the internet. Even when I don't have access to a 802.11b/g signal. Very Happy

disclaimer... I don't work for T-Mobile or know anyone who does work there.

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