About 2-3 weeks ago my ringer started to die. Whenever a call came in or my alarm went off it would be fine on the first ring and then fade to nothing on subsequent rings. About 2-3 days ago the sound completely died. The vibration still works fine. I can also hear people fine when I talk to them. It's just that the alarm/ring is gone.
Has this happened to anyone else's phone? I saw on another forum (sprintusers.com) that this is a known bug, but I didn't see anything here. So, I want to make sure that it's true.
I'm in the same situation. No ringer, only vibrates. I've contacted Sprint and apparently the rep I spoke to said its a known glitch. I was told to go to a repair location to have it fixed, but I couldn't get any help(at least in my situation). I bought the phone when it was released. So at this point my one-year warranty is up. Sprint(the stores) claim that this is not a known problem and can't do anything for me, except suggest that I buy a new phone. So, I called Samsung, said either go to Sprint(already did that) or pay $65 to get it repaired. Where is customer service these days? Do you have any suggestions on how to fix this?