Phone Scoop

printed November 24, 2014
See this page online at:
http://www.phonescoop.com/phones/p_forum.php?fm=m&ff=3952&fi=3278729

Home  ›  Phones  ›  Samsung  ›

Samsung Rugby III

 

Info Photos Reviews  3 News Forum  

Back to message list

Replying to:  Samsung Rugby3 freezing and rebooting when editing contact or adding contact to SIM card? by azurecrimsonrose   Mar 9, 2013, 9:19 PM

Re: Samsung Rugby3 freezing and rebooting when editing contact or adding contact to SIM card?

by Msurmint    Jun 2, 2014, 12:52 PM

‎05-31-2014 07:07:44 PM

This will take a while:
I went shopping at AT&T store, decided to get a Rugby III, but didn't want to pay the $270 price tag. I went home and ordered one for $100 (new) off Amazon. When it arrived, it had an error where it didn't recognize it's own IMEI number, and therefor couldn't sync with the AT&T Address Book. I exchanged it with the seller, got another one, it did the same thing. In talking with the seller, they said their supplier was "working on it". While I was waiting for them to figure it out, I ordered, again from Amazon, but a different vendor, another Rugby III. This one came, and had the error described above. For me, it has been most often happening when I listen to MP3's. I can start an MP3 (listening through my bluetooth earpiece), and within 5 minutes it will freeze and reboot. So, I called and exchanged the phone with vendor 2. Meanwhile, vendor 1 says they have the IMEI problem fixed, and ships me another phone. This new phone (#3) from vendor 1 has the same freeze and reboot problem that vendor 2's phones did. I received the exchange phone from vendor 2, and it also freeze's and reboots.
I finally decided I would have been money and frustration ahead if I had just bought the more expensive phone from AT&T. Today I went to the AT&T store, bought the Rugby III. Tonight, after setting it up and sync'ing all my contacts etc., I tried an MP3 and within 5 minutes, freeze and reboot. I've found that if I start the MP3's up again, it will reboot a second time, but on the 3rd time, it will just shut down and I'll have to pull the battery to get it to restart.

It seems there is a software error in the Rugby's, and it doesn't matter where it comes from. I have (apparently) successfully updated my software, and this HASN'T fixed the problem. Should I ship all these phones back? Anyone?

Report to moderator

Replies

No replies to this message


Reply You must log in to reply.

Back to message list

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Phone Scoop on Google+ Subscribe to Phone Scoop on YouTube Follow on Instagram

 

All content Copyright 2001-2014 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.
1