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Samsung Rugby3 freezing and rebooting when editing contact or adding contact to SIM card?

by azurecrimsonrose    Mar 9, 2013, 9:19 PM

Hello. I have a Samsung Rugby 3 and I have had it for about a month. I am having a problem with it freezing and rebooting. I bought my first Samsung Rugby 3 in early February, took it back for this freezing and rebooting problem that I am having an issue with. I got it replaced with the one I currently have. I sent the current one in for repairs and it came back doing the same thing. What happens is when I attempt to edit a contact's telephone number that is stored on the SIM card, the phone will freeze. It beeps rapidly, freezes, the screen blinks once, then comes back on, auto adjusting the brightness, then the phone reboots. Sometimes, after doing all of that, it will shut itself off altogether. I have also begun to notice it doing this when I go to add a new contact to my SIM card. I already took it to the AT&T Wireless store I bought it from and they do not know what is going on. I was told by a Samsung employee that this phone does not support the feature of allowing a user to add or edit a contact's telephone number that is stored on the SIM card. I don't know if there is something wrong with this phone or if this is just how this phone is. I cannot stand this problem anymore. Please help!

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