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Kyocera DuraPlus

 

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DuraPlus trial

by cellphonesaretools    Mar 19, 2012, 11:48 PM

Switched one of our lines from a Nextel iDEN phone to the new CDMA-based Kyocera DuraPlus.

It's a nice phone, expecially the built-in LED flashlight with dedicated on/off button. Very bright LED. Sound quality was excellent.

Unfortunately, the first DuraPlus I received had a bad mic in speakerphone mode (when making regular cellular calls). Took it to the local Sprint corporate store and they swapped me for a new unit, but it had the exact same problem. Two bad DuraPlus phones in a row, so I asked them to re-activate my old Nextel iDEN phone, which they did. I'll wait awhile until they get the bugs worked out of the DuraPlus and try it again.

Every single Sprint-Nextel customer service agent I dealt with (on the phone, and in the Sprint store) were all very helpful, knew what they were doing, and took care of me quickly & cheerfully. Excellent job on the customer service, Sprint!

PTT performance for me was as good as Nextel iDEN in terms of connection speeds, but I noticed a definite lag on Sprint Direct Connect between the time the initial connection chirp sounds on the receiving end and the receiver can hear the first word spoken by the PTT caller. Not too bad, but definitely a noticeable lag when compared side-by-side to our other iDEN PTT phones.

The "One Touch DC" is a misnomer on the DuraPlus, because the first press just brings it out of screensaver mode, and it takes a second press of the PTT button to actually PTT. The Nextel Motorolas with One Touch DC are truly one touch, in that regardless of screensaver mode, they PTT instantly with the first press of the button.

Even though I only had it a couple of days using the DuraPlus, I can see that Sprint Direct Connect might well be a worthy replacement for most users of Nextel iDEN DC, in most circumstances. Too bad I got hold of two defective DuraPlus phones in a row.

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