It's a nice phone, expecially the built-in LED flashlight with dedicated on/off button. Very bright LED. Sound quality was excellent.
Unfortunately, the first DuraPlus I received had a bad mic in speakerphone mode (when making regular cellular calls). Took it to the local Sprint corporate store and they swapped me for a new unit, but it had the exact same problem. Two bad DuraPlus phones in a row, so I asked them to re-activate my old Nextel iDEN phone, which they did. I'll wait awhile until they get the bugs worked out of the DuraPlus and try it again.
Every single Sprint-Nextel customer service agent I dealt with (on the phone, and in the Sp...