I've got a the v505 and I've got a problem maybe somenone can help me with. When I try to access the Instant Messengers I get an "application error". I've done the master reset and it did nothing to help the problem. I called Motorola and they were no help. Is there anyway to reload the software? I bought this phone specifically for Yahoo messenger and I've gotten to use it only once before it crashed. Thanks in advance.