Today I went to buy the new ZTE Warp android phone from Boost Mobile to the store and they pretty much ripped me off.
I paid for the phone (the ZTE Warp), and the representative at the store did the switch to this new ZTE to replace my previous Samsung Galaxy Prevail (an android phone). 3 hours later I get home to check on my account online as the internet service on the phone for some reason is not working yet. When I logged into my boost mobile online account, my monthly plan payment was changed! This new change was made to my plan without my authorization. My plan has been $50 for over a year now. They just went ahead and changed it to $55.
I called 611 to speak to one of their agent and mentioned tha... (continues)
im sorry to hear bout your experience i had rather opposite experience i had a blackberry curve that started out @60$ a month i got my bill down to 50$ but when i called the automated service still told me my bill was 55$ so i called &talked to a live representative &he told me i had 1 more payment to go before my bill dropped i said no i done paid my bill up this month it suppose to drop so he checked &came back &said sir your 100% right so be switched it from 55$ to 50$ instantly no hassle what so ever then a couple nights ago i bought the zte warp ( that's the phone in using now ) had my plan switched from blackberry 60$ to zte warp 55$ &i done
shrunk 2 payments so now my bill on the warp is 45$ so far i love this phone my int... (continues)
How could you not know that all the android phones are 5 dollars more a month? from reading your complaint I can read everything about the phone on the website. I had a small problem in the beginning but it was taken care of speedily. I pay 45 a month with shrinkage and find it to be a great phone for the price.