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My contacts are locked!

by Rijks    Jun 19, 2013, 2:49 AM

I am unable to figure out why my contacts are locked on my Extravert. The [Edit], [Erase], [Add New], [More] keys that used to be there are gone. The only key left is [Back] that extends across the area where the other choices used to be.

I have VZW Backup Assistant and using it online is the only way I can modify my contacts. I thought maybe it was the source of the lock, but a *RESET# did not resolve it. My outgoing calls have never been blocked.

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