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shift key on this phone

by jfog    Aug 1, 2012, 2:41 PM

Hey just got this phone and can't figure out how to use the shift key for punctuation, etc. When I hit shift and then the letter key I just get that letter and same thing if I hold down the shift key and press letter key at the same time. are keys or numbers locked? first time with a qwerty keypad- old dinosaur phone had to keep pressing keys down to get correct letter/number. any help would be appreciated. hope i don't have a lot of problems with memory as others have.

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