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Kyocera SE47 / SE44 / V5 (Slider)

 

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Replying to:  kyocera se47 by LuisItalia   Dec 8, 2004, 9:14 PM

Re: kyocera se47

by SlamShaft    Dec 9, 2004, 8:39 AM

Is the phone new, used, or refurbished? Used and/or refurbished phones tend to have problems like the ones you described whereas new phones most likely will not have such problems.

As far as the line in the screen goes, is it always there or just when you turn the phone on? What I mean is, does the line disappear or is it constantly there? Sounds like it may be a bad LCD.

Regarding the signal strength, does it fluctuate if you stand still or does it only fluctuate when you're moving? Changes in signal while you're moving is completely normal. However, if the signal strength is changing when you're not moving, then I would say that something is most likely wrong inside.

Again, it comes down to if the phone is new or not. If you had purchased the phone from a Verizon Wireless store or an authorized Verizon Wireless reseller and it came in the black & red box, there's a really good chance that it is brand new. If that's the case, then I would return to the store and exchange it for another. If the phone came in a plain white box , then it is either used or refurbished. Either way, the salesperson at the store is supposed to tell you before you buy whether the phone is new or not. If he/she did not, then you have a legitimate complaint when you return it (ie. phone is used or refurbed but no one told you). I would start with the store from where you purchased it. They should be able to do something for you.

Good luck!

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