LG VX-4600

It seems safe to say that going thru Verizon Wireless customer service is the best way to get the LG VX4600 for an upgrade. It seems kind of foolish to me that a company such as Verizon Wireless is denying its customers the right to purchase a piece of equipment simply because the customer is not a new customer. Just wanted to get some input on from those who have received the 4600 via upgrade thru Verizon Wireless. Thanks