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Apple iPhone 4 (CDMA)


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Top message:  LETTER TO AT&T by cleolicious   Jan 11, 2011, 10:23 PM

Replying to:  Re: LETTER TO AT&T by funash   Jan 12, 2011, 1:13 AM


by vengine20    Jan 13, 2011, 12:54 PM

I work for Verizon and I will tell you this as a fact, we tested this device well over a year before deciding to launch it and there were no dropped call issues at all on our network. Now, I love competition and I have many friends that work for AT&T and I would never bad mouth another company in any way but the facts are the facts and AT&T just does not invest enough into their network and they do not test their devices as rigoursly as we do. The only reason this device had issues with AT&T is do to their network, especially with data connectivity, mainly, because they have no where near the back-haul capacity as we do and if anyone knows anything about wireless networks, you can never have enough back-haul capacity, its kinda like having a car that never runs out of gasoline. Here is another fact, the reason AT&T does not have a lot of back-haul capacity, is due to a huge mistake they made a few years ago and that mistake was the merger with Cingular (actually cingular purchased at&t mobility and just kept the at&t name and dropped the mobility part), the reason this was a mistake is they spent way too much money (more than they had and they had to borrow a ton of money from their creditors to do it) and most of the network they purchased was a complete overlap of their current network, so pretty much the only reason they purchased it was to say they were the largest carrier in the country at that time and it was the only way to make a name for themselves because they were loosing the game to us. If you look at the history of at&t and you look at our history, we have always outperformed them in every single way, especially in network performance and that will never change, ever. The key to any sucessful business is to stay one step ahead of the competition and observe how they fail and learn not to make the same mistakes as they do. Now, will we have any issues with iphone? Absolutely we will, as every phone model has its issues with every carrier in the world, thats the nature of the beast as they say, especially with electronics and technology. Will we have drop calls or signal issues, without a doubt, as again, that is the nature of the beast, epecially when you are wireless, it will always be like that, but I will tell you this, most everyone will drop less than 1% of their calls and most will never experience any drop calls at all and comparison to the average at&t customer who drops an average of 30% on the iphone, trust me we know, as we have had accounts with at&t for years, its how we stay ahead of the competition, test their network against ours and make it stronger. In conclusion, you will not have anywhere near the issues with at&t on our network and we will have unlimited data plans, the price is $29.99, so that is the answer to that question and of course that can change but we really don't expect it to, as our network can by far handle the capacity of the 20+ million iphones users at&t has and another 20 million if it needs to, as we are always ready to add more capacity. Our credo states, "we see a crisis and run towards it, not away from it, a drop call is unacceptable, and we work 24 hours a day bc our customers depend on us 24 hours a day". Also, we are not the most expensive carrier, in fact, at&t has always had to lower their prices to match ours and you pay for what you get, that is purely dependable service. Here is another fact, we invest more than 80% of the money we make each year into our network, why you ask? for our customers, because its good and smart business to make your product the best it can be. We have always said, "best today, better tomorow". I urge anyone to test the iphone on our network and do so side-by-side with at&t's, this version and any new version Apple comes out with in the future, and you will see the difference of a phone that works consistently, as a phone is only as good as the network its on. Ok, that's my soap box, so I will step down off of it, sorry to be so lengthy but we truly believe in our customers and the network we built for them, as we love each and every one of them.

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