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Top message:  Confused about 4G! HELP! by cg09   Jul 12, 2011, 7:27 PM

Replying to:  Re: Confused about 4G! HELP! by truthinsuffering   Jan 13, 2012, 4:23 PM

Re: Confused about 4G! HELP! Part 2

by truthinsuffering    Jan 13, 2012, 4:28 PM

If the settings I provided you before were set correctly, go back to mobile network settings (Will show at top in grey) Select Network Mode and make sure GSM/WCDMA Auto is set. If it is still not working, Power cycle (shut phone off and turn back on), if you haven't done this already, If you have, Remove the battery on the phone and leave it out for at least 10 Seconds, if it is still not working, you could try a master reset (I wouldn't recommend) WARNING: THIS WILL ERASE EVERYTHING SAVED ON YOUR PHONE, Information saved on your SD (Memory Card) will not be lost however, I recommend contacting T-Mobile before doing this.
Menu>Settings>SD and Phone Storage> Factory Data Reset

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