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Replying to:  Requires data plan by mg711   Jan 22, 2011, 1:54 PM

Re: Requires data plan

by cellphonesaretools    Jan 26, 2011, 10:14 AM

RE: "Nextel Customer Service is not helpful at all in this matter..."

>>> To make it perfectly clear, what you received was NOT "Nextel Customer Service", what you received was SPRINT Customer Service. The difference is night & day.

Sprint over Nextel back in 2005/2006 and they immediately shoved the Nextel way of customer service out the door.

If you had actually spoken with the true, original Nextel CS (i.e. 5-6 years ago), you would have been treated with respect and intelligence and your problem would have been solved within the first call.

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