Replying to: Requires data plan by mg711
Re: Requires data plan
>>> To make it perfectly clear, what you received was NOT "Nextel Customer Service", what you received was SPRINT Customer Service. The difference is night & day.
Sprint over Nextel back in 2005/2006 and they immediately shoved the Nextel way of customer service out the door.
If you had actually spoken with the true, original Nextel CS (i.e. 5-6 years ago), you would have been treated with respect and intelligence and your problem would have been solved within the first call.
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