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Samsung Captivate (Galaxy S)


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Replying to:  Random shutdowns by techguy378   Oct 12, 2010, 3:57 AM

Re: Random shutdowns

by gospeedgo    Oct 22, 2010, 11:56 AM

I had the same problem with my phone, but it only shut down about once a week or so.
I called AT&T customer service to report the problem, and they sent me a new battery, although they pretty much admitted they didn't know the root cause. I did have the choice of another phone, but it wouldn't have been a brand new one.
Since I replaced the battery, it hasn't shut down once, and it's been a few weeks now, knock on wood.

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