Samsung Captivate (Galaxy S)
Replying to: Random shutdowns by techguy378
Re: Random shutdowns
I had the same problem with my phone, but it only shut down about once a week or so.
I called AT&T customer service to report the problem, and they sent me a new battery, although they pretty much admitted they didn't know the root cause. I did have the choice of another phone, but it wouldn't have been a brand new one.
Since I replaced the battery, it hasn't shut down once, and it's been a few weeks now, knock on wood.
I called AT&T customer service to report the problem, and they sent me a new battery, although they pretty much admitted they didn't know the root cause. I did have the choice of another phone, but it wouldn't have been a brand new one.
Since I replaced the battery, it hasn't shut down once, and it's been a few weeks now, knock on wood.
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