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Samsung Captivate (Galaxy S)

 

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Random shutdowns

by techguy378    Oct 12, 2010, 3:57 AM

I've had my Captivate for just under a month and for some reason it's randomly powering off. This happens even when the battery has 50% or more charge left in it. I did a factory reset using a star code Samsung gave me that wiped both the built in memory card and the internal RAM/ROM on the phone and reset the phone to its out of the box state but the phone still randomly shuts off! This is really aggravating. I don't want to do a warranty exchange through AT&T unless there's a 100% guarantee that Samsung has fixed this problem because the refurb will likely only have a 90 day warranty on it. Does anyone know what the cause of this problem is and how to permanently fix it?

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