Motorola V600
front silver lining crack!!!
i need to get a new case. i was using the oem motorola case, but i'm thinking about getting a case that actually stays on as whereas the one i'm using now, i have to take my phone out of the case everytime i make a call. sigh. maybe i should report the phone stolen =P
I had the same problem. It first was a crack by the camera lense and then a piece of the silver chipped off with a piece of the black bezel.
My phone is an unlocked unbranded so I had to send to Motorola to have it replaced. Since then no problem.
Good Luck and I know how frustrating it could be. I had mine for about a month and it happened. A week later my girlfriends camera stopped working. That one also had to be sent in to be fixed. you can imagine how glad I was.
😈 🙄 👿
Michko,
So you're telling me Motorola replaced the phone free of charge just because the silver lining chipped? I thought they would only replace if there was a functional defect? How did you go about replacing it? And when you say unlocked, unbranded... why does that matter?
Thanks!
AT&T has the same one in their stores but branded wiht AT&T packaging (exactly the same style, I think only the stitching color is different). I've had my AT&T version of the v600 since mid March and it looks BRAND new when pulled out of the case.
Regarding a case, I looked up quite a few and I have to say the CODI case is the best. Krussel is good too but the case shifts too much and the mic hole dosen't line up with mic. Motorola oem cases are OK but I don't like the stitching. I think CODI has nicer designs.
http://www.motophonecases.com/codi.html »
Got the techno silver grey, with the spring clip.
1) if you didn't buy it thru a phone store (ie AT&T or Cingular) then you are going to probably have to deal directly with Motorola for warranty work.
2) I stated that it's unlocked and unbranded so you know that my phone was not thru AT&T or Cingular or Vodaphone. It is a Motorola phone that came in Motorola packaging directly from them.
3) They did not replace the phone, they repaired the bezel. The whole phone is covered under warranty for 1 year.
I hope this helps. I don't know if you got yours from Cingu or AT&T, but if you did, they'll exchange it for you. If you didn't like in my case, you will have to deal directly with the manufacturer.
Good luck hope this helped.
Whatever!!!!
(continues)
When I first got the moto I thought it was the best out there. Then I had my problems.
Plain and simple, go to the Samsung phone site or Sony Ericsson or Nokia on PhoneScoop.com. See how many pages of forums there are for the Sony T610 or Samsung E715.
The motorola V600 is at page 63??? The bulk of it is problem with Bluetooth, flex software, flash my software, etc etc. It's just crazy.
Oh well to each his own. Good Luck with your exchange.
Yea, I realize this phone is crazy buggy, but 63 pages compared to all the people who have the phone isn't bad. Plus, I perosnally find Samsungs to be too feminine for my tastes. And Nokia/Sony are too boring.
I have the same issue with mine. My phone all of the sudden has a crack on that silver lining. The number 4 key pad doesn't work that well and I've noticed from time to time. The digital clock on the front cover goes off. Man, you guys were right when I first disagreed with you. This phone has several issues and now that I know that can be fixed. I'm going to send mine in.
thanx all.
I know. Plan to be without the phone for about 2 weeks from the day they receive it. My phone with the cracked and chipped black bezel was there for 3 weeks.
My other phone has been there for about 2 and is supposedly on its way back to me.
FYI their customer service sucks. I called on different occasions and everyone gave me different answers.
Make sure when you send the phone in that you include all problems you're having. Put it in a list form with 1,2,3, etc.
I asked them to fix the bezel and my #3 button enters double. Well after all that time, they fixed the bezel and not the keypad problem. I was so disgusted.
That's why I'm over the drama with this phone. Good Luck
I have an unlocked/unbranded phone (no phone carrier lock) and I had to deal with Motorola directly for warranty service. The phone was there for 3 weeks to have that bezel changed. They did a half ass job.
This phone is a joke already........
I called AT&T on Monday afternoon and got a replacement phone via FedEx by noon the next day. In this case, I though the ATT Customer Service is pretty good.
I hope I am not going to have the same problem with my new replacement phone. Based on what I saw from this and other forums, people seem to have problems with the casing -- perhaps the plastic parts are too weak.
I did report my problem to Motorola and hope they can improve the product in the future.