Audiovox CDM-8400 / CDM-8410

I am an agent for a wireless provider and this phone has come back to me at least two or three times a week. Everybody who owns one has some sort of problem that I have seen. Either it stops charging and will refuse any charge or the LCD screen just decides to stop working, to many other probems I have seen. I would say that the whole Audiovox company should stop making wireless phone but I got to be honest with all of you, the CDM 8900 is a pretty good phone... so far.