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Replying to:  eris 2.1 update and speedial by redboy   May 17, 2010, 1:44 PM

Re: eris 2.1 update and speedial

by drifter_79    May 17, 2010, 6:23 PM

I also had this exact same problem. I contacted Verizon and walked through some steps with them, which just ended up bricking my phone. After they replaced my phone I received the OTA update again and had the same problem. I decided to resolve the issue myself this time. To fix the problem I just went to Settings > Applications > Manage Applications. From there I waited for all the applications to load and went into every application with the word Dialer, or People in the title and cleared all the data associated with these applications (thankfully all my contacts are synced with Google so nothing important was lost). After I did this I could add speed dial numbers again (you may have to do it a couple of times to get it to work). The only thing I really lost doing this was my "favorite" people group, but that was easy enough to reset.

I hope this helps you as it took me a couple of days to figure out after the first incident. I just don't want that to happen to anyone else. Good luck!

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