Do you own an i680, and has the right side hinge broken on it? I am finding this to be very common. Motorola denies that there is a problem. It happened to mine because the Motorola holster does not hold the phone very well, and as a result, the phone falls out repeatedly..... also very common. The holster problem is what caused the broken hinge on my phone. Warranty? Ha! Try again..... warranty does not cover "physical damage". If anyone has experienced this issue with the right hinge, I would appreciate knowing about it. I believe this is an inherent defect in the design of the phone, as well as the holster. My direct e-mail is email@example.com
I had the exact same problem. the last time my phone dropped, the hinge came off completely and it wasn't covered by warranty. I wonder if we show nextel that there are numerous complaints about the same problem, then they might issue a replacement or refund.