Extended Warranty Replacement
Thank you for contacting Verizon Wireless through our website. My name is Tywanna and I received your email regarding the Motorola Droid replacement option. I can understand your concerns regarding the Droid replacements received by other individuals and I will be happy to assist you.
Mr. Klein, some customers may have received Droid 2's because at the time when they replaced their device, the Motorola Droid was unavailable. However, this has been resolved and the Motorola Droids are available. The customers that received the Droid 2's were experiencing issues around August 24, 2010. I apologize for any inconvenience this issue may have caused.
I hope the information I have provi...