LG enV Touch VX-11000

agreed... I have had this issue as well but when you finally get a chance to take it in, well, it just won't do it again. I have found that if I just go to the other screen it usually works itself out or in worse case I've just restarted my phone and it's fine. but if you really want to get it handled your best bet is to call verizon right away and see if they can run something thru your phone let them know you've been to techs and 9 times out of 10 they can help you even if it means they send you a new phone.