LG enV3 VX-9200

My friend is trying to send me a picture from her LG enV3 but the image turns greenish when it gets to me. The weird part is that when I first touch it within the message (I have an iPhone) it flashes normal colors for a second before turning greenish again (you can still see the picture, it's just all shades of green -- the entire screen isn't green or anything). I tried importing it to my computer and it's still green. Any suggestions? I've received other pictures from her but none of them have had this issue. Thank you!