Hello. My kid's Env3 was soaked in water and now the inner keys do not work. There was no SD card. I have pics and videos that I want to save but I can't send them via MMS because that is only available using the internal menu. I inserted a micro SD card but I can't save the pics to them using just the external keys. I connected the phone to my computer with the USB cable but it is only pulling up the internal memory and there are no pics or videos coming up. I can still see them on the phone but I can't get them off! Please help.