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BlackBerry Storm 9530


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software update question

by Meeyaa6884    Oct 30, 2009, 9:53 PM

my friend is using the storm 1 and hes not very savvy so he asked my help but i am stuck. he did the software upgrade that verizon offered to do that makes the storm 1 like the storm 2, (fixing the lagging and keyboard issues). he did the upgrade but now some interesting things are happening. when a contact sms's him, if they are a bbm contact it comes under bbm and not sms/mms. its the weirdest thing. if the same person sends an mms msg it comes under sms/mms. i tried everything, and i even called my friend that did the upgrade and she says that she doesn't have that problem. just for giggles i went under the bbm options and removed the link between the bbm and blackberry contact and that didn't work either. anyone know what to do? Confused

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