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E71x not recognized by Vista x64 when connected USB

by diesel_travis    May 19, 2009, 10:28 AM

Whenever I try to connect the E71x to Vista with the USB cable, it always shows up as an "Unknown Device" - even after I installed the PC Suite. I've tried all 4 USB modes on the phone: PC Suite, Mass storage, Image transfer, Media transfer.

So I have 2 questions:

#1 If anyone has been able to get the E71x recognized by 64bit Vista, how?

#2 Are there drivers for this phone that I can download?

I've tried both Nokia's and AT&T's tech support, but neither were able to answer. Sad

Here's PC Suite's info:

PC Connectivity Solution:
Version 9.13.1.0

Nokia Connectivity Cable Driver:
Version 7.1.16.0

Operating system:
Microsoft Windows Vista 64-bit Edition, Service Pack 1

Language: English
Language for non-Unicode programs: English

Detected Internet browsers:
- Microsoft Internet Explorer 8.0
- Mozilla Firefox 3.0 (Default browser)

Detected Bluetooth stacks:
- Microsoft (Version: 6.0.6000, Build: 16386)

...And this is what my Device Manager looks like:

Devices by type:
http://www.flickr.com/photos/diesel_travis/354404930 ... »

Devices by connection:
http://www.flickr.com/photos/diesel_travis/354323934 ... »

I've tried 2 different cables, USB ports on the front, back, and attached hubs, and 2 different PCs (one Vista Ultimate, one Vista Business). Has anyone else had any luck?

Thanks!
Confused

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