Phone Scoop

printed July 7, 2015
See this page online at:

Home  ›  Phones  ›  Nokia  ›

Nokia E71 / E71x


Info Photos Reviews  55 News Forum  

Back to message list

E71x not recognized by Vista x64 when connected USB

by diesel_travis    May 19, 2009, 10:28 AM

Whenever I try to connect the E71x to Vista with the USB cable, it always shows up as an "Unknown Device" - even after I installed the PC Suite. I've tried all 4 USB modes on the phone: PC Suite, Mass storage, Image transfer, Media transfer.

So I have 2 questions:

#1 If anyone has been able to get the E71x recognized by 64bit Vista, how?

#2 Are there drivers for this phone that I can download?

I've tried both Nokia's and AT&T's tech support, but neither were able to answer. Sad

Here's PC Suite's info:

PC Connectivity Solution:

Nokia Connectivity Cable Driver:

Operating system:
Microsoft Windows Vista 64-bit Edition, Service Pack 1

Language: English
Language for non-Unicode programs: English

Detected Internet browsers:
- Microsoft Internet Explorer 8.0
- Mozilla Firefox 3.0 (Default browser)

Detected Bluetooth stacks:
- Microsoft (Version: 6.0.6000, Build: 16386)

...And this is what my Device Manager looks like:

Devices by type: ... »

Devices by connection: ... »

I've tried 2 different cables, USB ports on the front, back, and attached hubs, and 2 different PCs (one Vista Ultimate, one Vista Business). Has anyone else had any luck?


Report to moderator


Reply You must log in to reply.

Back to message list

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Subscribe to Phone Scoop on YouTube Follow on Instagram


All content Copyright 2001-2015 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.