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Samsung Rant M540


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has anyone's phone froze?


Nov 13, 2008, 12:31 AM
i was surfing the internet nd it froze and i tried gettign otu of it but it wouldnt let me so i took out the battery and tried turning it back on after i put it back now it frezzes on the loading screen and wont turn back on ... help!! Sad

Nov 22, 2008, 3:57 PM
My phone is about 3 weeks out the box and the same thing happened when it was updating screen is lit up but no data when I put batt back in works fine till the loading screen I called sprint returned phone one more time and back to katana it was awesome Rolling Eyes Twisted Evil

Nov 30, 2008, 12:00 PM
Yes to permanent freeze. Had the phone 4 days. 1st three days no problem. On the 4th day I was customizing the home screen with weather and sports headlines (per instructions). The screen went blank and will not re-boot past the "sprint logo - loading" screen, then back to blank. Called customer service (no known re-set tricks). Was advised to go back to Sprint store. Back to store (no known re-set tricks there either). New phone is no on the way. Will report any issues....

Dec 2, 2008, 12:25 PM
yes, i have had many returned over the last week, that freeze is getting nasty, if you hit enough buttons screen will go to usb emergency mode

Mar 29, 2009, 8:00 PM
I understand that Samsung has released a new firmware to address this issue. Couple of questions?
- Does completely fix it? i.e. any reports of freezing w/the new firmware?
- Does the freezing issue occur under certain circumstances/during certain functions?
- Can someone provide the firmware release rev of the 'fixed' version?


Jan 12, 2010, 11:29 PM
Okay, the new firmware SHOULD help with the freezing. I have it, and am happy with the new firmware update. You should also update your PRL.

If you have Sprint, they allow you to update your phone for free (even without a data pack). But if they charge you on the bill, you can call them and they will happily take those charges off for you. Wink

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