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LG Chocolate 3 VX-8560

 

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Multiple firmware issues

Wyattyouknow

Sep 1, 2008, 11:16 PM
Since August 7th, I have owned two new chocolate 3s one black one blue both with version 4 firmware and they both have had the same four identical issues.

1) During a call the phone will restart, soft reboot, power cycle; by this I mean the phone will actually power down to the black screen with the Verizon trademark logo and then power back up, of course dropping the call. This can happen within 30 seconds of the call being connected or it may happen 20 minutes into the call. It has happened while on the go or stationary, in town or out of town, it may not happen for two days then can happen for three calls back to back. So far I have been unable to find the cause or trigger for this and is happening now usually 3 to 4 times a day. BTW I...
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jjw0782

Sep 2, 2008, 5:19 PM
I haven't experienced these problems yet knock on wood. My chocolate 3 works fine. I am guessing I use latest firmware cause I checked to see if there was a new one out the other day and couldn't find one. I have had my phone since the end of July and no issues.
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DTMartin

Sep 9, 2008, 12:05 PM
My wife and I have experienced the random reboots many times on two different Choc 3s. In addition, as noted in a separate thread, the Choc3 also has a tendency to just lock up to the point where you have to remove the battery to get it to reboot and start working again.
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Wyattyouknow

Oct 6, 2008, 12:14 AM
Well I have now owned FOUR these phones all with the same issues, except V5 firmware created one new one. It's amazing how bad this phone and verizon's customer service both are.
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jessicad

Mar 7, 2009, 2:48 PM
I've only seen one Ch 3 do this. Actually your post helped me out. I have a customer who came in last night and said his phone power cycled during a call. I thought he was being paranoid (he's in A LOT) but now I'll let him know that it may be an issue with the phone and to let me know if it happens again. Very Happy Thanks for the info!!
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