Samsung Instinct M800
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Try online customer care for Sprint
Granted, I will say that face-to-face customer care at the store and over-the-phone customer care is lacking in most areas. However, I wil say that online customer care is simply excellent. The reps have always given me a far better deal because they are "authorized" to do more. For example, when I went over my allocated text messages, I simply emailed them and then they responded back in about 12 hours or so giving me the unlimited for only $7.50 monthly.
Also, the corporate discounts are far better than most other cell phone providers. Currently, there are discounts available up to 27% off MRCs. Don't believe me...then go to fatwallet dot com and you can pick and choose whatever discount you want. Anybody can write a letter on "le...
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Excuse me?!? Don't bash the store and customer service reps just because you got a little discount off of your bill. I bet if you don't see the discount applied on your next months bill you'll be back here talking about how bad the online customer service is. Please!
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Actually, I wasn't bashing customer reps and phone reps. And, on the contrary, I have never, once, had a problem with any of my Sprint bills...not once...ever. From the sound of it, you make it sound like Sprint customers experience billing problems all the time. Well, I never have. I like Sprint alot. I just wish the Sprint phones would work in Europe.
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