BlackBerry Pearl 8130

so i am on my second pearl in 1 week. i love the phone but have encountered an annoying and frustrating issue. whenever i send or recieve a text message, then go to my home screen, then go to my call log to call someone i get the ABC icon(appears during text messages) that stays in the upper right hand corner, then when i end the call and hit the red end call button the icon stays in the corner blocking my signal indicator, i have been on the phone with tech support and visited verison numerouse times, they even gave me a brand new pearl( they should since i am in the 30 days) but regardless this is getting frustrating, even on the new one i have it does the same thing. i have not downloaded anything down anything special except call and tex...
(continues)