Hello, I just got a new Scoop like 2 months ago and today, 2 other people were texting me and I wasn't recieveing anything. So I shut my phone off and turned it back on and it went to the loading screen and when the bar filled all the way up it vibrates and it keeps on doing it over and over and over. It wont let me on my phone. I tryed plugging it in to the wall charger it did the same thing, I took out my battery many of times and still nothing, It keeps on doing it. Can someone please help me!?