BlackBerry 8830

I justgot the phone this week after many yrs. as a Treo user. I can envision realy liking the phone once I get used to the differences - but - the ring tone volume absolutely stinks!!!! You can play the ring tones in the Media area nice & loud - butyou can't get it to ring loudly. Every time I re-set the "Profiles" to loud - all I get is the vibrate feature!! I spoke to Blackberry - they admitted it is a problem with no fix at this time. They said they have to provide the fix to all of the providors at once. Anyone out there fix this internally????