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BlackBerry 8830


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any option to view regular phone keys w/alphabet

by bbbenz    Nov 18, 2007, 4:38 PM

I regularly find my calls answered by a customers automated service that wants me to "dial the person's name to reach their extention" so for examble, if I'm calling mike smith, I need to dial "645376484".

I stopped in a Sprint store to look at the 8830 and the rep couldn't help me find any screen that would show the typical phone pad on the screen to help with this. Does anyone know of an option we were missing?

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